In terms of company performance, 2016 was a boom year, with an increase of almost 20% in revenues v 2015 which entailed the roll-out of 1,5 MW of new premium colocation capacity. Both existing and new customers also brought new choice and value to our ecosystem by providing extra connectivity and networking services, so look out for more announcements on this.
We also totally overhauled our online presence last year, launching a new website in August which included new content designed to be relevant and useful for our customers. We built new portfolio animations, topical blogs and use cases and developed a series of in-depth white papers, all of which are now available in the EvoSwitch knowledge center.
Perhaps even more important than customer growth were the results of our 2016 customer satisfaction poll. We thought that we had peaked in 2015 with a Net Promoter Score (NPS) of +61, but in 2016 we added a further 10 points to our overall score. That doesn’t mean there’s nothing we can do to get better, but it’s a strong message – from the people that count – that we are going in the right direction.
Finally, the latest addition to our service portfolio went from strength to strength last year. The new EvoSwitch OpenCloud platform more than doubled in size through the year, growth which helped to make a very valuable Open Cloud Live event in December possible. Want to find out more about OpenCloud and how it could help your business? Watch the animation, it only takes a minute.